Technical Business Analyst

Sustainability that means business

Who we are:

Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What we do:

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Our people

AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

About the Role:

We are seeking a Technical Business Analyst (BA) to join our software development team responsible for building and supporting market-specific customizations to our core product lines. This role bridges the gap between business needs and technical execution, working closely with product management, engineering, and client-facing teams to define, document, and deliver tailored software solutions that meet unique market or customer requirements.

Key Responsibilities:

• Collaborate with stakeholders across product, engineering, sales, professional services, and customer success teams to gather and clarify requirements for custom software solutions.

• Analyze market-specific business processes and translate them into detailed technical specifications and user stories.

• Partner with software architects and developers to ensure technical feasibility and accurate interpretation of business needs.

• Own the creation and maintenance of functional specifications, process flows, and data mappings for customization projects.

• Participate in backlog grooming, sprint planning, and other Agile ceremonies to help prioritize and refine work.

• Act as the product expert during the development lifecycle, helping resolve ambiguity and provide ongoing clarification to developers and QA.

• Coordinate with QA teams to ensure thorough test coverage for custom functionality and validate that solutions meet business expectations.

• Support UAT (User Acceptance Testing) with internal or external stakeholders, facilitating feedback loops and issue resolution.

• Help maintain alignment with broader product strategy while accommodating unique market demands.

Required Qualifications:

• 3+ years of experience as a Business Analyst, preferably in a technical or software development environment.

• Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and backlog management.

• Experience working with cross-functional teams on custom or client-specific software implementations.

• Excellent analytical and problem-solving skills, with the ability to break down complex requirements into actionable steps.

• Proficiency with tools such as Jira, Confluence, Azure DevOps, or similar.

• Strong verbal and written communication skills, with the ability to clearly document requirements and present findings.

• Ability to understand data structures, APIs, and system integrations (not a developer role, but technically conversant).

Preferred Qualifications:

• Experience working with configurable platforms or product lines that support market-specific extensions or customizations.

• Background in product management, solutions consulting, or technical pre-sales is a plus.

• Familiarity with industry standards in the domain of [insert relevant industries here, e.g., healthcare, manufacturing, finance, etc.].

What We Offer:

• A collaborative environment where innovation and continuous improvement are encouraged.

• Opportunity to work closely with product and engineering teams influencing real customer outcomes.

• Exposure to a variety of markets, stakeholders, and technical challenges.

• Competitive salary and benefits package.