IT Systems Engineer

Sustainability that means business

Who we are

Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.

What we do

Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.

Our people

AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up’ mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.

The IT System Engineer responsibilities include ensuring the stability and integrity of the operations of AMCS Groups business systems. They also play a key role in the planning, design, implementation and support of technology based projects across the AMCS Group. Additional core responsibilities include:

• Ensure established enterprise standards are followed and enforced during implementations.

• Ensures all project work aligns with core business requirements and budget constraints are adhered to at all times.

• Perform complex troubleshooting to support L1 technicians as required

• Provide first- or second-level problem determination/ isolation and recovery support for core business systems.

• Timely Communication off all IT issues and changes.

• Work with management and AMCS enterprise partners to resolve complex business, computer system and data communication problems.

• Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.

• Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

• Plan and coordinate all hardware installations, changes and updates with AMCS Group support partners, vendors and users, adhering to the I.T. Change Control Process.

Knowledge & Experience

• 2+ year’s administration of Windows operating systems experience. Sys Admin experience of Linux systems would be an advantage.

• Experience of administrating Microsoft Office 365, Intune, Defender for Office and Azure AD.

• Working knowledge of TCP/IP standards and protocols.

• Excellent written, oral, and interpersonal communication skills.

• Ability to communicate ideas in both technical and business friendly language.

• Comfortable with prioritising tasks in a high-pressure environment.

• Proven analytical and creative problem-solving abilities.

• Able to work as part of a team in a collaborative environment

Qualifications

• Bachelor’s degree in Computer Science, or a related field and minimum 2+ years relevant experience preferred.

Join our mission for a sustainable future and enjoy these benefits:

• Health insurance for you and up to three dependents from Day 1

• Hybrid work setup

• Convenient shuttle service

• Complimentary on-site food and coffee

• Allowances

• 25 days of leave

• Access to a learning platform for skill training with progress tracking