Contract Management Specialist
Who we are
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, the USA, and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Key Responsibilities:
Working within the Finance Team responsible for the management of Customer Contracts, Projects and Billings.
Setting up all new contracts into ARR Database within agreed timeframes
Monitoring upcoming contract renewal for invoicing – working with internal technical departments (Customer Success & Support) for updates to contracts and entitlements as part of renewal process.
Responding on a timely basis to queries relating to support, renewals and Installed Base queries.
Creating and billing Sales Orders in line with AMCS Group policy in various regions and liaising with both Sales and Financial teams to guarantee compliance and accuracy.
Report preparation, timely billing of sales orders and subscriptions to month end deadlines.
Maintaining and updating the customer contract database (ARR Database)
Report preparation of monthly ARR movements including new, up-sell, down-sell and churned contracts
Responding to internal and external customer queries and escalating as required.
Weekly reporting on order management and order backlog issues
Liaising with the Accounts Receivables team regarding collection issues
Active involvement in projects as required across the various finance functions
Help onboard and train team members
This role will be based in Cebu & work closely with the wider team in Ireland
Desired Skills and Experience:
At least 3 years’ experience in a busy financial environment
Comfortable with Microsoft Excel
Ability to (google) translate foreign language contracts
Exposure and experience using Financial ERP’s; NetSuite, Salesforce, Oracle, SAP etc
Be self-motivated and highly organized, with the ability to multi-task and prioritize work
·Excellent communication and interpersonal skills
Personal Qualities:
Have a positive, enthusiastic, can-do attitude
Excellent attention to detail
Work well as part of a team
Be flexible in their approach to work
Join Our Mission for a Sustainable Future and Enjoy the Following Benefits:
Health insurance that covers up to three dependents
Shuttle service for convenient transportation
Complimentary on-site food and coffee for your enjoyment
Allowances
Access to a comprehensive learning and development platform that provides on-the-job training on essential skills, with the ability to track your progress centrally
15 days of vacation leave and 15 days of sick leave for your well-being
Joining a world leader in sustainability software services
Hybrid work arrangement for a flexible work-life balance